Returns & Exchanges Policy

At NaturaNari, your satisfaction is our priority. We want you to shop with confidence and enjoy a smooth, worry-free experience.

Return Eligibility :- 

1. Returns are accepted within 3 days of delivery.

2. Only products that are sealed, unused, and in their original packaging are eligible for return.

3. Once the seal is broken/opened, the product cannot be returned due to hygiene and safety reasons.

 

How to Return :- 

1. Contact our customer care team within 3 days of receiving your order.

2. Share your order details and reason for return.

3. Once approved, we will arrange for a pickup or guide you on the return process.

 

Refund/Replacement :-

1. After receiving and verifying the returned product, we will issue a refund or replacement (as per your choice).

2. Refunds will be processed to your original payment method within 5–7 business days.

 

Exceptions :-

1. Opened, used, or tampered products cannot be returned.

2. Gift cards, promotional items, or discounted products may not be eligible for return.

✨ Our Promise: Shop stress-free with NaturaNari — if it’s sealed and within 3 days, returns are hassle-free!